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Delivery time: Total Delivery Time = Processing Time + Shipping Time.
Processing Time: Before shipping your order, normally we need 1-5 business days to prepare your products. The processing time is separate from the shipping time. Kindly note a small number of orders may still need between 7-10 business days depending on stock availability.
During this time, the factories and warehouse is being operated under additional guidelines to ensure the safety of both the workers and the products.
So the processing time will be longer than before. we need extra 1-3 business days to prepare your orders, do strict quality-control tests, thorough disinfection, and carefully packed.
Shipping time: Generally, for Standard Shipping, it will take 10-25 business days for your orders to reach you, some distance area might take even longer.
For US Domestic Shipping, it will be delivered in 3-8 business days for most US, some distance area might take a bit longer. US Domestic Shipping only available for the US WAREHOUSE products (*title contains US Warehouse).
Our system will send you notification emails once your parcel is stated to be shipped out, please wait patiently. We appreciate your kind understanding. Please pray with us for the world to get through this tragedy sooner safely.
Delivery time may vary, especially during the peak periods. Please be more patient.
*If the package does not arrive in time, please contact us within 6 months after delivery and our agent will respond to you within 24 hours. Please note that overdue requests may not be accepted.
| ZONE | SHIPPING METHOD | PROCESSING TIME | DELIVERY TIME | ORDERS | KILOGRAMS | SHIPPING FEE |
|---|---|---|---|---|---|---|
| Global | Standard | 2-5 Business Days | 8-14 Business Days | 0-$99 | No limit | $8.9 |
| Global | Standard | 2-5 Business Days | 8-14 Business Days | over $99 | No limit | Free |
| Global | Dedicated | 1-3 Business Days | 5-10 Business Days | No limit | No limit | $12.9 |
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